Booking reservations for unaccompanied minors
There are three ways to book a flight for children aged 5-11 traveling unaccompanied:
- Online at Southwest.com®:After entering your child's passenger details and proceeding to check out, you will be asked if you are traveling with someone over 12 years old. Otherwise, it will be considered an unaccompanied minor.
- At our airport ticket counter or by telephone:When booking your child's travel over the phone or at the airport, inform the account manager that the child on the reservation is an unaccompanied minor and provide the child's age.
If you are making a reservation for an unaccompanied minor, you must complete the required travel document and pay an unaccompanied minor service fee.
Once the UM reservation is complete, you must provide the confirmation number to the person assigned to pick up or drop off the child.
Yes, the unaccompanied minor fee is refundable if:
- You cancel your reservation and your unaccompanied minor does not travel,
- Your flight has been canceled and you do not want to rebook,
- Your child is accompanied by an accompanying passenger who is at least 12 years old and is no longer an unaccompanied minor.
Two MUs can travel together on the same reservation, but you have to pay USD 50 each way for each UMtravel.
The paperwork for unaccompanied minors requires information about your child, the person(s) who will pick up your child at the destination and the person who will drop them off, including:
- Telephone number (including area code)
- An alternate contact's name, relationship, and phone numbers
Documentation must be complete for your child to travel. You may also need to provide proof of the child's age.
- Inform them that they must meet the child at the assigned flight arrival gate.
- Ask them to follow thatSuggested arrival times at the airportallow enough time to purchase an accompanying pass at the cash desk.
- You must have a valid photo ID and a copy of the child's itinerary in order to obtain an escort pass to clear security and meet the child at the gate.
No. Our unaccompanied minor program is only for children between the ages of five and eleven.
Children over 12 years old can travel independently. However, you must decide if your young traveler is able and comfortable with:
- Navigate all airports
- Go through the check-in and boarding processes
- Follow the instructions of the crew members
- Dealing with possible flight disruptions
Otherwise, we strongly discourage these young travelers from flying alone.
Yes, your child can travel alone in aReservation made with Punto's quick rewards.you stillhaveApay the service charge of $50 each way.
NO, we do not allow unaccompanied minors to travel on connecting flights. Make sure the child's reservation is on a non-stop flight or a non-stop flight.
Unaccompanied minors: preparation for travel
- Make copies of your child's itinerary for both the child and the person who will pick them up at the destination.
- If the flight is during meal times, don't forget to give your child food or snacks in case they get hungry.
- download theSouthwest appso you can monitor your child's flight status.
- Charge your child's electronic devices before going to the airport; We have no sockets on board.
- Provide your child with the contact details of the person picking them up.
- For more information on what to expect when a child is traveling alone, see"When Children Fly Alone"issued by the United States Department of Transportation.
Unaccompanied minors: arrival at the airport
Come to the airport early. reviewour Suggested arrival times at the airport. Allow enough time to park the car, collect your child's ID card and UM lanyard at the ticket counter, go through security, and check in at the gate.
When you arrive at the airport, you need to check in at the ticket counter located in the main airport hall in order to:
- Checked baggage (if applicable; standardChecked Baggage Rules and Regulationsuse)
- Provide the required documentation for unaccompanied minors
- Pay the service fee of $50 each way (credit cards only accepted)
- Obtain the child's boarding pass and UM lanyard
- Get your escort ID so you can guide the child through security and out the gate
You will need an accompanying ID to take your child through security. Present a valid ID and a copy of your child's itinerary at the ticket counter and request an accompanying ID to allow them through security.
- Please be at the boarding gate at least 45 minutes prior to the scheduled departure time. Report to a clerk at the gate and let them know you are handing in a UM.
- Give the agent the completed forma paperwork. Make sure the information on your UM documents, including your flight number and destination airport, matches that on your UM itinerary.
- The form for unaccompanied minors will be inserted into theBarrier for unaccompanied minorsand must be carried by the child throughout the flight. The lanyard is mandatory as it allows employees to easily identify the UMs.
- Your child will be escorted to the aircraft by a member of staff prior to general boarding and introduced to the flight attendant as an unaccompanied minor.
- You must remain in the gate area until the child's flight is airborne; we will inform you when you can leave the departure area.
- Call the parent/guardian picking up the child to let them know the flight has departed.
Unaccompanied minors arriving at the gate after boarding has begun will be escorted to the aircraft after all other customers have boarded or between boarding groups. This enables our employeescorrectIdentify the UM to the flight attendant responsible for looking after the child during the flight.
And.Your unified messagingYou can take one piece of luggage and one smaller personal item on board the aircraftthis meetingS our Hand Baggage Policy.
Unaccompanied minors: on the air
- A flight attendant will check on the child at regular intervals if their duties allow, but will not check on the child constantly during the flight.
- The child must always wear the UM cable around the neck.
- The child must follow the instructions given by the staff, including using the seat belt.
- Make sure you and the parent/legal guardian picking up the child can be reached by phone in the event of an in-flight disruption.
- The child will be escorted off the aircraft and taken to a parent/legal guardian at the destination.
Unaccompanied minors: airport pickup
Check overSsouthwest.com for theSuggested arrival times at the airportin the child's arrival city. If you arrive at this time, you will have time to collect your companion pass at the ticket counter and go through security to meet your childAreFlight ramp area.Please be at the boarding gate at least 45 minutes prior to the flight's scheduled arrival time. Report to a gate attendant and let them know you are picking up an unaccompanied minor.If the UM flight is scheduled to arrive after the ticket counter and/or security check is closed, please go to the baggage service office to inform the agent that you are picking up a UM.
Stop at the ticket counter to get a companion pass that will take you through security.AA valid photo ID and a copy of your child's itinerary are required to obtain a Companion Pass.
Unaccompanied children will be escorted off the aircraft by a uniformed officer and released only to the person named on the Unaccompanied Minor Form (or alternate contact) or other designated agent. The person named on the Unaccompanied Minor Form must provide a valid photo ID and sign a Power of Attorney.
In some cases, there may be a brief wait to receive the child when staff are busy releasing other unaccompanied children or boarding another aircraft.
General Terms and Conditions for Unaccompanied Minors
- Children ages 5 to 11 traveling without an accompanying passenger age 12 or older must travel on Southwest Airlines as unaccompanied minors (UM).
- Unaccompanied minors are not continuously monitored throughout the journey. Only children old enough to travel with limited adult supervision may travel as an unaccompanied minor on Southwest Airlines.
- Southwest Airlines charges unaccompanied minors USD 50 each way (USD 100 round trip) in addition to the airfare per child.
- Unaccompanied minor fees are refundable. If you cancel your reservation and your unaccompanied minor does not travel, if your flight is canceled and you decide not to rebook, or if the child is accompanied by a passenger 12 years or older and is no longer an unaccompanied minor, please contact Southwest at 1-800-I-FLY-SWA (1-800-435-9792) or visit the airport ticket counter to process your refund.
- Buyer represents that he is the parent or guardian of the minor or is authorized to act on behalf of the parent or guardian.
- All information required for this reservation process must be complete and accurate to facilitate the transfer of the unaccompanied minor between the designated parties.
- Southwest Airlines reserves the right not to carry unaccompanied minors on flights that may be rerouted or canceled due to weather or other operational disruptions.
- When traveling as an unaccompanied minor, proof of age in the form of a birth certificate or other valid ID for the child is required at the ticket counter upon check-in.
- A parent or legal guardian must be present and present a valid government-issued photo ID to a Southwest representative upon check-in or pickup of an unaccompanied minor.
- Unaccompanied minors can only travel non-stop or on the same aircraft service (makes one or two stops, but does not require a change of aircraft or flight number).
- Southwest Airlines does not provide service for unaccompanied minors to/from international destinations.
- Additional Information Regarding Unaccompanied Minors Traveling to Hawaii:Flights between the continental US and Hawaii are subject to special procedures for transportation of animals and plants, checked and carry-on baggage screening, and documentation requirements by the State of Hawaii. The parent/legal guardian of an Unaccompanied Minor (UM) or Young Traveler (YT) must complete the Plant and Animal Declaration Format the exit doorbefore the UM or YT boards the aircraft. Once completed, the form is placed in the front pocket of the UM lanyard or held by the YT, as required, until collected mid-flight prior to landing.
- A parent or legal guardian must escort an unaccompanied minor to the boarding gate 45 minutes prior to the scheduled departure of the flight and remain in the gate area until the flight is airborne.
- Prior to departure, a designated Southwest representative will announce early boarding for unaccompanied minors. It is the responsibility of the delivering parent/legal guardian to place the unaccompanied minor on board the flight as instructed.
- Once a flight attendant is seated, they will periodically visually observe and/or communicate with an unaccompanied minor as other duties permit, but unaccompanied minors will not be continuously monitored throughout the flight.
- Southwest Airlines personnel will not remove unaccompanied minors from the airport before or after the scheduled flight's departure/arrival.
- Southwest Airlines accepts no responsibility for the actions of an unaccompanied minor. BUYER AGREES TO BE LIABLE TO SOUTHWEST AIRLINES FOR ANY INJURY OR DAMAGE TO PROPERTY OR PERSONS CAUSED RESULTING FROM THE ACTIONS OF AN UNACCOMPANIED MINOR, INCLUDING INCLUDING INJURY TO AN UNACCOMPANIED MINOR CAUSED BY ITS NEGLIGENCE AND LIABILITY TO KEEP.
- Parents/legal guardians picking up an unaccompanied minor must be at the gate 45 minutes prior to the scheduled arrival and present a valid government-issued photo ID to the designated Southwest representative to facilitate the transfer of the unaccompanied minor between designated parties.
- If the UM flight is scheduled to arrive after the ticket counter and/or security check is closed, please go to the baggage service office to inform the agent that you are picking up a UM.
- Southwest will only release an unaccompanied minor to the named parent or legal guardian. It is the responsibility of the parent/guardian to ensure that the intended parent/guardian changes are arranged with a Southwest representative at a Southwest Airlines ticket office prior to the child's arrival.
- In the event that the unaccompanied minor's journey is disrupted or if the nominated person(s) fails to meet the unaccompanied minor upon arrival at the destination airport, Southwest Airlines shall be entitled to take any action that is reasonable under the circumstances and are necessary. The parent or legal guardian agrees to reimburse Southwest Airlines for any costs incurred as a result of this action.
- If these terms and conditions are not followed, Southwest Airlines reserves the right not to offer travel to the unaccompanied minor.
Help for unaccompanied minors | Southwest Airlines? ›
Although rules vary by airline, in most cases, an unaccompanied minor is a child between the ages of 5 and 14. You can expect to pay up to $150 for an unaccompanied service from the airline to help with the travel logistics.Do airlines help unaccompanied minors? ›
Although rules vary by airline, in most cases, an unaccompanied minor is a child between the ages of 5 and 14. You can expect to pay up to $150 for an unaccompanied service from the airline to help with the travel logistics.How do airlines handle unaccompanied minors? ›
If traveling under unaccompanied-minor procedures, he or she will be escorted onto the airplane during pre-boarding. Airline policies call for a positive hand-off of your child from one employee to the next. At the destination, the person meeting your child may have to show ID (many airlines require photo ID).Which airline is best for unaccompanied minors? ›
- Air New Zealand. Children's Ages: Under 5: May not fly unaccompanied. ...
- Singapore Airlines. Children's Ages: Under 5: May not fly unaccompanied. ...
- Cathay Pacific. Children's Ages: Under 6: May not fly unaccompanied. ...
- ANA Junior Pilot. Children's Ages: ...
Our Unaccompanied Minor (UMs) procedures do not apply to unaccompanied Passengers ages 12 through 17. A Young Traveler must have the maturity and capability to travel alone, including but not limited to checking in, passing through the security checkpoint, boarding, deplaning, and claiming luggage.How do I get my unaccompanied minor fee waived? ›
Unaccompanied minor service fees are waived for children who have attained MVP, MVP Gold or Gold 75K Mileage Plan status. Unaccompanied minors are not accepted if weather or other factors are likely to interrupt the routine operation of their destination or connecting-point flights.Which airline has the cheapest unaccompanied minor fee? ›
US unaccompanied minor policies. $150 is the standard unaccompanied minor fee charged by the major legacy airlines in the US (United, Delta, American Airlines). What is this? However, as you can see above there are some airlines like Southwest and Alaska that offer much cheaper fees as low as $50.What documents does an unaccompanied minor need to fly? ›
Typically, minors under the age of 18 do not have to present identification for domestic U.S. travel. Airlines will accept identification from the responsible adult on behalf of the minor(s). For international travel, minors under the age of 18 must present the same travel documents as the adult.Can airlines separate minors from parents? ›
On most major airlines, kids must be at least five years old to fly alone, yet recently, infants as young as 11 months have been seated away from their parents. This week, major airlines have finally announced new policies to prevent families from being separated in the air.What is the fee for unaccompanied minor on United airlines? ›
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Are unaccompanied minor flights more expensive? ›
One airline might have more expensive tickets, but a much cheaper unaccompanied minor fee, making that airline a better choice for your child's travel. One airline may charge by the child, while another may let siblings fly together by paying only one fee.Can unaccompanied minors fly overnight? ›
Connections are limited to Delta, Delta Connection, Air France and KLM flights. Unaccompanied minors may not fly on the last connecting flight of the day, and travel is greatly limited for overnight flights from 9 pm to 5 am.How much is the chaperone fee for Southwest? ›
Southwest Airlines will charge $50 each way ($100 round trip) in addition to the air fare per child for Unaccompanied Minors to travel.Can I send my 12 year old on a plane alone? ›
The minimum age for children to travel alone as adults paying adult fares varies: Kids have to be 12 years old to fly alone on domestic flights with Hawaiian, Southwest, Air Canada, and WestJet; 13 years old on Alaska; 14 years old to fly as an adult on JetBlue; and 15 years old on Allegiant, American, Delta, Frontier, ...What is the unaccompanied minor fee for Delta? ›
The Unaccompanied Minor Program requires a fee of $150 USD/CAD/EUR each way, with CAD and EUR used when departing Canada or Europe. This fee applies to travel within the United States and International on both nonstop and connecting flights, in addition to the ticketed adult fare.What happens to unaccompanied minors if flight is Cancelled? ›
"If a flight changes or is cancelled, or if schedule irregularities occur at any city and it's likely that the minor won't make a connecting flight, we'll call the contacts on the unaccompanied minor form and arrange an alternate flight if necessary."What happens to unaccompanied minors? ›
A majority of unaccompanied minors are released to a safe and suitable sponsor, which most of the time is a parent or close relative. A small number of unaccompanied minors are released and placed in long-term foster care under HSS custody. (PDF) document prepared by the CRS.What happens if an unaccompanied minor misses a flight? ›
What happens to unaccompanied minors (kids) when flights get diverted or canceled overnight? They find another flight to get him or her home. They hand out with the flight crew until they reach there final destination.Do I need a letter of permission to travel with my child? ›
If you travel or are going to travel with a child, consider taking the following documents: If the child is traveling with only one of their custodial parents, they must have a letter of consent, preferably in English and notarized, from the other parent or signed by both parents.Do minors need ID to fly United airlines? ›
Children under 18 don't need an ID to fly domestically but do need a passport for international flights. You can also bring breast milk or formula through security, even if your child isn't with you. But, be sure you meet TSA guidelines.
Does Breeze Airways fly unaccompanied minor? ›
Breeze does not permit children under the age of 13 to fly unaccompanied. Please be aware that, by selecting these dates, one of the Guests on your reservation is now considered a child and therefore cannot be seated with an infant. Please review your selections to continue.Do any airlines allow 14 year olds to fly alone? ›
The minimum age for children to travel alone as adults paying adult fares varies: Kids have to be 12 years old to fly alone on domestic flights with Hawaiian, Southwest, Air Canada, and WestJet; 13 years old on Alaska; 14 years old to fly as an adult on JetBlue; and 15 years old on Allegiant, American, Delta, Frontier, ...How much does United charge for unaccompanied minor? ›
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Children ages 15-17 are permitted to travel as a standard passenger, Go to footer note, provided they can present a valid ID to security personnel. If parents or guardians prefer, they can also travel as an unaccompanied minor.